All on-site hair and makeup appointments require a signed service agreement & non-refundable retainer to reserve appointment date. Service agreements and retainer invoices are sent via email once appointment details have been confirmed. Appointment dates are not guaranteed until signed service agreement and retainer has been received.
The balance due is paid to your artist at the time of your appointment. At this time cash is the only form of payment accepted for the balance due, unless otherwise discussed prior to appointment date.
Please be advised that a non-refunable retainer is required for all hair and makeup reservations. The retainer is not refundable or transferable in the event of cancellation. Cancellations within 48 hours of wedding date will be charged with a $200 fee for bridal parties of 5 or less. Bridal parties of 6 or more will be charged 20% of total services.
Based on your location, where parking, valet or other fees may be incurred because of parking limitations, the client will be held responsible for this payment, to be paid on event date and added to balance due. Parking fees are based on the appointment location, number of stylists, and length of appointment.
A 20% gratuity is charged for parties of 5 or more.
For any questions regarding our booking policies please contact us here or email info@headswillrollsalon.com